Shipping Policy
A legal disclaimer
Order Processing
All orders are prepared in small batches. Please allow [2–4 days] for order processing before delivery or shipment.
Processing times may vary depending on order volume.
Local Delivery
We currently offer local delivery within a limited radius of Worcester, MA.
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Delivery fees and availability are calculated at checkout
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Delivery timing may vary based on location and order volume
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Customers are responsible for ensuring someone is available to receive the order
Once an order has been delivered, Lunar Leaf Apothecary is not responsible for items left unattended.
Shipping
We offer shipping within the United States. Shipping rates and delivery estimates are provided at checkout.
Due to the nature of our products, we are not responsible for:
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Carrier delays
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Damage caused during transit
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Exposure to heat or environmental conditions after shipment
Incorrect Addresses
Please ensure all shipping and delivery information is accurate at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Perishable Products
Many of our items are perishable and sensitive to temperature.
By placing an order, you acknowledge that:
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Products may be affected by weather conditions during delivery or shipping
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Immediate retrieval is recommended upon delivery
Order Issues
If there is an issue with your order, please contact us within 48 hours of delivery.
Updated
March 2026